Casineo believes your personal data belongs to you alone. This privacy policy clearly sets out what information we collect, why we collect it, how we store it, and what rights you have.
Six Core Principles Behind Casineo's Approach to Your Privacy
Casineo only collects information that is genuinely necessary to provide our services. We never ask for personal data we don't need. Your data belongs to you — and we take that seriously.
All data is transferred via 256-bit SSL/TLS protocol. Data stored on our servers is also encrypted. This is the same standard used by international banks and government agencies.
Your name, address, phone number, and any other personal information is never sold. No data is shared with third-party advertising companies.
Every Casineo employee can only access data that is required for their specific role. Strict internal policies are in place against any unauthorized access.
Independent third-party security experts regularly audit Casineo's data protection systems and identify potential vulnerabilities.
You always have the right to view, correct, download, or request deletion of your personal data. No complicated process involved.
Welcome to Casineo. We know that sharing personal information online can feel uncomfortable — and that's completely understandable. Many platforms aren't transparent about how they use your data. Casineo is different. We've written this privacy policy in plain, straightforward English so you can understand every part of it.
Casineo is a gaming and Sports Betting platform built for users in Bangladesh. To provide our services, we collect certain information — such as your name, email, and mobile number. This data is used solely to serve you and for no other purpose.
Casineo collects the following types of information:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID | KYC Verification & Age Confirmation |
| Contact information | Email address, phone number | Account Verification & Support |
| Financial Information | Payment methods, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, device model | Security & Technical Support |
| Usage data | Login timestamps, game history, betting records | Service improvement and responsible gaming monitoring |
Casineo uses your data for the following purposes:
With your consent, we may occasionally send you promotional emails or SMS. You can opt out at any time.
Casineo does not sell your data. However, limited information may be shared with the following parties in specific circumstances:
Casineo uses cookies on its website. Cookies are small data files stored in your browser.
You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Casineo retains your data only for as long as necessary:
Once the retention period expires, data is securely and permanently deleted.
As a Casineo user, you have the following rights:
Casineo strictly does not provide services to anyone under 18. If a person registers using a false age:
Parents are advised to use parental control software to monitor their children's internet activity.
Casineo is not responsible for the privacy practices of any external websites linked from the platform. We recommend reading the privacy policy of any external site before visiting it.
In the event of a data breach, Casineo will:
Casineo may update this Privacy Policy from time to time. You will be notified by email before any significant changes take effect. Please refer to the "Last Updated" date at the top of the page.
For any privacy-related questions or concerns:
If your issue remains unresolved after contacting Casineo, you may file a complaint with the relevant data protection authority in your country.
Frequently asked questions